Privacy at C10N Labs
This notice explains how C10N Labs handles information when you visit our website, contact us, subscribe to insights, or use invited client access.
Public website and contact
Our contact form prepares an email draft or lets you copy your message. It does not send or store your inquiry on the website. If you email hello@c10n.ai, we use the information you provide to respond and discuss your request.
Website hosting, usage information, and error reports help us operate the site, understand its use, and investigate problems. We also use abuse prevention to protect public forms.
Insights email
If you subscribe, we use your email address to request confirmation and, once confirmed, send occasional insights. Our email service maintains your subscription preferences and delivery records.
You can unsubscribe using the link in an insights email. Unconfirmed subscription requests expire after 24 hours.
Client portal
Client access is by invitation. We use account and contact information to manage access, support engagements, and keep relevant client records. These records may include engagement details, activity history, and links and status information for contracts and invoices.
Access is limited to the relevant client organization and authorized C10N administrators. The portal does not store uploaded documents, signatures, or payment details.
Service providers
We use the following external services to handle information for these purposes:
Retention and rights
We keep information for as long as needed to respond to requests, manage subscriptions and engagements, maintain security, and meet legal obligations. Unsubscribing stops insights emails; limited subscription and delivery records may remain to respect your preferences and maintain necessary records.
To ask about your information, request access or a correction, or request deletion, email hello@c10n.ai. We will consider your request under applicable law. Some information may need to be retained for contractual, financial, security, or legal reasons.
Changes
We will update this notice and its date when our data practices materially change.